Industry News

United Announces New TrustUA Routes

CHICAGO —United, the world’s largest airline, announced an array of new routes for the transport of TrustUA – the industry-standard service for funeral shipments. While the overall mortuary market continues to experience reductions in domestic jet service and cities served, United is establishing new routes (detailed below) and has completed a ground-breaking order to purchase 150 narrowbody Boeing 737 aircraft. The order includes 100 Boeing 737 MAX 9 aircraft and 50 Boeing 737-900ER aircraft for delivery between 2013 and 2022.

“I think it’s a breath of fresh air to be able to add new next-generation jets with more cargo capacity and leverage our fleet of almost 700 jet aircraft in the key funeral shipping market,” said Robbie Anderson, President United Cargo.

Effective April 13, United will begin weekly year-round service between its hub at Washington Dulles International Airport and both Guatemala City, Guatemala, and San Jose, Costa Rica, subject to government approval. United initiated service between Washington Dulles and San Salvador in December. Also from April 13, the airline flies weekly year-round service between its Chicago O'Hare hub and San Jose, subject to government approval.

These new flights will complement United's existing service to Guatemala City and San Jose from the airline's hubs in New York and Houston.

United will launch new jet flights between its New York hub at Newark Liberty International Airport and Edmonton, Alberta, Canada, beginning on May 1, 2013. The flights will operate six times weekly using Airbus A319 aircraft. The airline also delivers TrustUA service to Edmonton from its hubs in Chicago, Denver, Houston and San Francisco.

New service between the Washington Dulles hub and Vancouver, British Columbia, Canada, will begin on June 8 using Boeing 737-800 aircraft., This service operates Saturdays and Sundays through Aug. 25, 2013.

United serves Vancouver year-round from Chicago, Denver, Houston, San Francisco and seasonally from New York-Newark.

United offers more flights to more destinations in Canada than any other U.S. airline.

United will also offer TrustUA service on the following new U.S. domestic routes:

San Francisco — New daily 737-800 service between San Francisco and Fort Lauderdale launches March 2nd. SFO- Raleigh-Durham service launched in late 2012. Exciting new international routes including SFO- Taipei and SFO-Paris Charles de Gaulle take off later this year.

Chicago — Daily flights between Chicago and Fairbanks, Alaska begin June 6 using Boeing 737-800 aircraft. Further, the carrier is benefitting from new daily Chicago- Sarasota Florida 737-800 service inducted in late 2012. The opening of Sarasota marks eight Florida cities providing TrustUA mortuary shipping.

We are very pleased to share this information about United’s TrustUA shipping services. Funeral directors can access more information about United’s funeral network and rates by visiting


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