AUSTIN, TEXAS – The International Order of the Golden Rule (OGR) presented the Silver Exemplary Service Award to Thomas Funeral Home, PA., Cambridge, Maryland during the Awards Luncheon during OGR’s 2013 Annual Conference and Supplier Showcase in Memphis, Tenn. at the Peabody Hotel, according to a news release. OGR is the world’s leading professional association dedicated to making independent funeral homes exceptional.
Exemplary Service awards recognize professional excellence achieved by a funeral home as demonstrated through comments from client families responding to Family Contact Program surveys. Here is one comment provided by a family they served. “We unintentionally planned our mother’s funeral for the day Hurricane Sandy was scheduled to hit. We panicked and the funeral home quickly arranged a private family service for us the night before. For such quick arrangements, it turned out to be a beautiful service for Mom. We left the service feeling very comforted and peaceful. It is obvious their kindness and understanding is not just ‘an act.’ They truly care.”
“This shows the exemplary service Thomas Funeral Home provided to one family, and I’m sure many of the others they served”, said outgoing OGR President Michael S. Lewis.
Posted May 2, 2013