United Airlines announced the appointment of Jan Krems as president of United Cargo and vice president United Airlines in a press release. In his new role, Krems will be responsible for all aspects of United Cargo's sales, revenue management, operations, customer service, product quality, marketing and technology solutions.
Krems comes to his new position with 27 years' experience in KLM's cargo division. His most recent role was vice president of Americas for Air France/KLM Cargo, where he managed cargo sales and operations for the company. His Air France/KLM Cargo career also includes top leadership positions in customer service, and he has lived and worked in Asia, the Middle East and Europe.
"We are excited to have someone of Jan's talent and vast industry experience join United," said Greg Hart, United's executive vice president and chief operating officer. "Jan's record of business success and leadership excellence makes him uniquely qualified to lead United Cargo as we work to continue our recent improvements and regain our position as an industry leader."
Krems will be based in United's Chicago headquarters and will report to Hart.