KB Technology Partners

Each month in American Funeral Director and American Cemetery & Cremation magazines, our technology partners will answer your most pressing questions. Below you'll find profiles of our current technology partners and experts.

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ASD - Answering Service for Directors

Family owned and operated since 1972, ASD blends state-of-the-art technology with an extensive, 6-month training program focusing on compassionate care. The company's custom-built communication systems and sophisticated mobile tools were designed solely to meet the needs of funeral homes. With patented solutions, ASD’s smartphone app, ASD Mobile for iPhone or Android, was recognized as the winner of the 2012 NFDA Innovation Award after revolutionizing communication for thousands of funeral homes nationwide. By offering funeral directors unmatched protection for their calls, ASD has redefined the role of an answering service for funeral homes.



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Call: 800-868-9950

Batesville

Batesville, the leading provider of high-quality products and profit-enhancing solutions for today’s death-care professionals, is a trusted technology partner to thousands of North American funeral homes.With a comprehensive portfolio of solutions designed specifically for funeral service, Batesville delivers the latest advances in websites, business management software and digital tools to make managing a funeral home easier and more efficient. Powerful functionality helps you strengthen connections with your community and create simple, satisfying purchase experiences so families feel good about their decisions. Contact your Batesville representative to explore how you can use technology for business success.



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Call: 877-287-8661

CemSites

CemSites provides complete, customizable and robust web-based record management software for cemetery organizations of any size. We strive to improve the workflow of every cemetery with tools to visualize data, map and navigate graves, manage finances, sell products online, manage multiple locations and more. Our philosophy embraces the values of heritage and perpetual care – the same values that every community should expect from their local cemetery. All aspects of CemSites’ software are crafted and perfected in the USA and comply with PCI and HIPAA security standards.



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Call: 877-783-9626

Coldspring

The Personal Reflections® design tool by Coldspring® allows funeral homes and cemeteries to increase sales and boost close rates by engaging families in the permanent memorial design process. Using the interactive, web-based design tool, counselors collaborate with families throughout the process, adding unique upgrades for ultimate personalization and value. A full-color photographic rendering is produced as the color, design, text, and enhancement selections are made. The tool then provides the rendering and approval form for family acceptance and allows the order to be submitted directly to Coldspring for production - cutting days off the typical design, approval and order process.



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Continental Computers

Recognized as the industry leader, Continental Computers Inc. provides superior products and service to the death-care industry. The Director’s Assistant is globally recognized as the premier funeral home management software package. This recognition has enabled Continental Computers to embed TDAW as a recognized brand within the death-care industry. Year after year recognition as one of the “Top 500 Software Companies” by Software Magazine supports Continental Computer’s achievements, not only with TDAW but with all of the software products and service provided by this world class Microsoft-certified partner.



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Call: 800-874-1413

Director on Call

Transparency & Control … Director on Call realizes the importance of a First Call and is pleased to offer our new productivity tool “uJoin” that allows your Funeral Director to Monitor or Join in on First Calls or Pricing/Pre-Arrangement calls.

When DOC receives an important call from a Family Member, while gathering your First Call information or caller inquires into pricing, uJoin participants are immediately notified of a ‘First Call or Pricing Call in Progress,’ and provided with a uJoin call number. Your Funeral Director has the option to dial the uJoin number and listen to the call in progress.

Should they wish to assist or join the call, they press a key to u-mute and join the conversation. While most of our Funeral Directors may choose to let our Specialists handle the call, Director On Call believes in providing you with the tools and technology to ensure your level of service and quality expectations are always met.



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Call: 800-975-7716

Frazer

Frazer Consultants is a personalization, technology, and consulting company for the funeral profession. We offer innovative website design for funeral homes; with features like Tribute Store, a revenue-generating flower ordering system that uses the florists you choose; and Tribute Pay, an all-in-one payment processing platform that lets families do more than just credit card payments. We also have Tribute Center, an intuitive and easy-to-use funeral stationery design software that lets you customize stationery using information from obituaries and more than 500 themes. From videos, to thank-you cards, to candles; Tribute Center makes personalized stationery and keepsakes easy.



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Call: 866-372-9372

Funeral Data Manager

For more than 20 years, Funeral Data Management, Inc. has been providing funeral homes with innovative and affordable software solutions. The development of our software reflects a deep insight into the unique needs of funeral professionals. In 1978, founder Mike Feeney, a funeral director, created a simple database for his family’s funeral home. After demonstrating his software to other funeral directors, he debuted his solution as Funeral Data Manager in 1994. Funeral Data Management is oldest, continuously owned software company serving funeral service professionals and continues to be the recommended software by funeral directors across the U.S. and other countries!



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Call: 888-478-9775

Legacy.com

Legacy.com is the global leader in online obituaries with over 44 million visitors a month and ranked as a Top 50 domain in the U.S. by Quantcast. Through the Legacy.com, Tributes.com and Obitdata.com brands, the company provides support and obituary-related services to more than 1,500 newspapers and 4,000 funeral homes in the United States, Canada, Australia, New Zealand, U.K., and Europe to help people express condolences and share remembrances of loved ones. Legacy.com's partners benefit from unparalleled scale and expertise that enables the delivery of industry-leading products, innovative e-commerce solutions, and award-winning customer service.



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Matthews Aurora

Matthews Aurora Funeral Solutions’ mobile technology is designed to grow your business. Created exclusively for funeral professionals, the new Matthews Aurora Funeral Solutions’ Catalog App allows you to take our product catalog with you on your iOS or Android tablet to present products to your families. Browse the entire catalog or merchandise your favorite selections to match your showroom and add your retail prices to create custom selection rooms. Simply configure once and deploy on multiple devices.



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Call: 866-673-5543

Passare

Passare is helping funeral professionals all over the nation reimagine the funeral experience. Passare is the industry’s only collaboration system with integrated case management. Only Passare allows families and funeral directors to collaborate on arrangements anytime, anywhere, from any Internet-connected device. Passare clients consistently report saving 30 to 45 minutes per arrangement in addition to experiencing improved operational efficiency. As a result, funeral directors are spending more quality time with families planning a meaningful service, which leads to higher customer satisfaction and a better overall experience for funeral professionals and families alike.



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Pontem Software

Pontem Software – Looking for solid technology advice amongst a sea of options and industry newcomers? Pontem has been serving the technology needs of cemetery managers for more than 30 years. With Pontem, you’ll find mature products with depth of functionality and reporting that is only achieved with years of industry experience. Pontem’s core products include best-in-class data management, integrated GIS mapping, and services such as cloud hosting and public online burial search. Pontem’s industry partnerships allow customers to build on a solid foundation by adding innovative new products such as mobile apps, 360-degree imagery, contracts and accounting and cutting-edge sales tools



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Qeepr

Qeepr [kee-per] specializes in front-end, interactive technology for cemeteries and funeral homes. Qeepr is dedicated to revamping the cemetery and funeral home experience, and aiding businesses to connect with their community. Turn every cemetery record into a beautiful, interactive online memorial, searchable directly on your business website and boost web traffic. Unlimited image and video storage, condolences, guestbook and genealogy are a few the unique features offered. Use the Qeepr Mobile App to instantly save and send walk-to-grave directions and enhance every monument with a mobile digital legacy. Qeepr also proudly offers web-based kiosk solutions that include mausoleum mapping and sales.



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Ramaker & Associates

Cemetery Information Management System - is a custom-tailored, computer software application specifically designed for owners and managers of cemeteries. Instead of retrieving your cemetery data from multiple sources in multiple locations, and dealing with a myriad of paper maps, CIMS integrates it all into one easy-to-use program. You cemetery data can be stored on your servers and computers, or it can be installed “in the cloud” and accessible anywhere that has an Internet connection. Ramaker & Associates, Inc, has implemented CIMS Cemetery Software for over 900 cemeteries since 1998.



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SRS Computing

SRS Computing is the industry leader in custom funeral home, cemetery and crematory management software. We believe in delivering zero-defect customer service while cultivating long-term client relationships. Our growing suite of management software is at the bleeding edge of technology. Hyper-focused on data fluidity, our products create a seamless process for single-site firms to multi-location corporations. With over 3,000 business installations, our clients span across 50 states, six Canadian provinces and five countries. SRS has maintained a reputation built on integrity and appreciation for the SRS customer base. With its incomparable user-friendly software, SRS strives to provide superior management solutions.



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Call: 800-797-4861

Thacker Caskets

iArrange by Thacker Caskets is a revolutionary virtual showroom interface that arranges and displays urns and caskets in 360-degree views. Online ordering, retail price customization and advanced search functionality aids for a seamless arrangement process. With the ability to create custom showrooms, iArrange provides you with built-in tools to merchandise products to improve the selling process and increase profits. Managing current and preneed arrangements, iArrange allows funeral homes to better monitor their key business insights. iArrange is a truly scalable program, and Thacker Caskets is continuously improving the interface to create the ultimate funeral home merchandising solution.



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Call: 800-637-8891

Tukios

Tukios is the leading Tribute Video Software in the industry. Their powerful features allow a funeral professional to create a memorial video in seconds. The software is completely web-based allowing videos to be created from any computer or device. Tukios is integrated with most of the industry website providers and stationary software to seamlessly work in the platforms you are already used to. Learn how you can avoid scanning photos and burning DVDs with Tukios' exclusive technology tools.

Your first video is free, give it a try at www.tukios.com.



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Wilbert Funeral Services

Wilbert Funeral Services Inc. is in the technology space with a cloud-based application helping funeral professionals educate families and select burial vaults. The no-cost Wilbert Educated Selection Process (ESP) is used for at-need and preneed, bringing efficiency and user-friendliness to the vault selection process. Display Animation and Cremation Animation are interactive monitors with onboard educational slides and video, guiding families on burial vaults or cremation products and services. WilbertDirect.com is an e-commerce website for cremation products where funeral professionals can hide their pricing to allow browsing side-by-side with families to select products and proof engraving.



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Call: 888-WILBERT

 
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